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The Profitable Denouncer: How Every Society Discovered That Surveillance Pays Best When It Pays the Surveilled

By Annals of Business Business & Finance
The Profitable Denouncer: How Every Society Discovered That Surveillance Pays Best When It Pays the Surveilled

In the reign of Tiberius, Rome developed an informant class so efficient, so productive, and so destructive that later historians would treat it as a symptom of imperial pathology. The delatores — professional denouncers — earned a statutory fraction of every estate confiscated following a successful accusation. The incentive was explicit, the payment was reliable, and the supply of accusations was, predictably, inexhaustible. Senators denounced rivals. Freedmen denounced patrons. Neighbors denounced neighbors over debts that predated the accusation by decades. The system worked exactly as designed, which is to say it worked for everyone except the people it was nominally designed to protect.

Two millennia later, the United States Securities and Exchange Commission administers a whistleblower program that has paid more than one billion dollars in awards to individuals who provided information leading to successful enforcement actions. The IRS Whistleblower Office has distributed hundreds of millions more. Corporate ethics hotlines, mandated by the Sarbanes-Oxley Act and administered by third-party compliance vendors, receive millions of reports annually, the overwhelming majority of which involve neither fraud nor illegality. The architecture of paid denunciation is not a relic. It is a growth industry.

The Surveillance Scaling Problem

Every institution large enough to require oversight faces the same arithmetic problem. The number of people whose behavior must be monitored grows faster than the number of people available to monitor them. Direct surveillance — inspectors, auditors, supervisors — is expensive, visible, and easily circumvented by anyone who knows it is occurring. The solution that every sufficiently sophisticated authority eventually discovers is to distribute the surveillance function among the population being surveilled, and to make that distribution self-financing by attaching a reward to successful reports.

This is not a modern insight. The Athenian sycophant — a private citizen who brought public prosecutions for personal profit — was sufficiently prevalent in classical Greece that the word became a term of abuse. Medieval English law offered informers a share of fines collected from violations they reported. The French Ancien Régime maintained networks of paid mouches, or flies, who reported on the political sentiments of ordinary Parisians to the royal police. The American colonial customs system deputized private informants to report smuggling in exchange for a percentage of seized goods. The pattern is not cultural. It is structural. Wherever monitoring is expensive and the monitored outnumber the monitors, financial incentives for private denunciation emerge as the obvious solution.

What the Incentive Actually Selects For

The theoretical justification for paid informant programs is that they surface information the authority would not otherwise obtain. The genuine wrongdoer, operating in secrecy, leaves few traces visible to any inspector who announces her presence. The colleague, the subordinate, or the business partner who witnesses the wrongdoing is the only reliable source. A financial reward compensates that witness for the personal and professional risk of coming forward.

This logic is sound in a narrow set of circumstances. It assumes that the informant possesses genuine knowledge of genuine wrongdoing, that the reward is proportionate to the risk rather than large enough to motivate fabrication, and that the adjudicating authority has both the capacity and the incentive to distinguish credible reports from strategic ones. All three assumptions fail with sufficient regularity to constitute a pattern.

Rome's delatores did not confine themselves to genuine traitors. The reward for a successful accusation was large enough that the return on a fabricated charge, if it succeeded, exceeded the cost of the attempt. The result was an arms race between accusers who needed charges that would survive scrutiny and defendants who needed to demonstrate innocence against accusers who controlled the evidence. The emperor, who received the confiscated estates, had limited incentive to police the quality of accusations that were making him wealthy.

The structural parallel in modern corporate compliance is uncomfortable but precise. An employee who files an internal ethics report faces professional risk if the report is unfounded or if it targets a powerful colleague. An employee who files an SEC tip faces no such risk — the program is explicitly anonymous, and awards are paid from collected fines rather than from any party the complainant knows personally. The anonymity that protects genuine whistleblowers from retaliation also protects strategic complainants from accountability. The SEC received more than twelve thousand tips in fiscal year 2022. The agency has never published a systematic analysis of what proportion of those tips described actual violations.

The Compliance Industry as Institutional Delator

The corporate ethics hotline, as it exists in contemporary American business, is worth examining as an institution in its own right. Mandated by Sarbanes-Oxley for public companies and widely adopted by private employers seeking liability protection, the ethics hotline is almost universally administered by a third-party vendor. That vendor charges the employer for the service. The employer, therefore, pays for a system that receives reports about the employer's own conduct — a conflict of interest so obvious that it has been largely normalized through repetition.

Vendors publish aggregate statistics about hotline utilization. High report volume is marketed as evidence of a healthy speak-up culture. Low volume is marketed as evidence of a need for additional training, which the vendor often provides for an additional fee. The vendor's financial interest is not in surfacing genuine misconduct. It is in maintaining a report volume sufficient to justify the contract and in avoiding findings serious enough to trigger regulatory scrutiny of the client that pays the bills.

This is the delatores economy with a compliance veneer. The party administering the denunciation system has a financial relationship with the party being denounced. The incentives do not point toward truth.

When the Informant Becomes the Product

The IRS whistleblower program is, by the standards of paid informant systems, relatively well-designed. Awards require a successful collection, which creates some alignment between the informant's financial interest and the accuracy of the underlying information. The threshold for eligibility — reported tax underpayments exceeding two million dollars — limits the program to cases large enough to justify the administrative cost of evaluation.

And yet: the program has generated a cottage industry of tax attorneys who specialize in structuring whistleblower submissions, identifying potential targets among their own former clients or industry contacts, and maximizing award calculations. The genuine whistleblower — the accountant who discovers her employer is committing systematic fraud — exists. So does the professional informant who treats the program as a revenue stream. The authority administering the program cannot reliably distinguish between them at the point of submission, and has limited interest in doing so once a successful collection has been made.

Five thousand years of historical evidence suggest that paid denunciation systems do not become more selective as they mature. They become more professionalized. The amateur informant who reported a genuine grievance is eventually joined, and then outnumbered, by the professional who has learned to format accusations in the language the adjudicating authority finds credible. The system selects for sophistication in denunciation, not for accuracy.

The Honest Accounting

None of this is an argument against whistleblower protections, which serve a genuine function in surfacing corporate and governmental misconduct that would otherwise remain concealed. It is an argument for clarity about what paid informant systems actually are, as opposed to what they are marketed to be.

They are surveillance infrastructure that scales by distributing its operating costs among the surveilled population. They are most effective when the target is a genuine, isolated bad actor with no capacity to manipulate the reporting system. They are least effective — and most dangerous — when the target is a rival, a competitor, or anyone whom the informant has a financial or personal interest in harming. The delatores understood this. The compliance industry prefers not to discuss it.